Verizon acknowledged its network was experiencing a technical issue amid hundreds of thousands of reports indicating users were unable to access their mobile phone services Monday.
The telecom giant said in a statement that it was “aware of an issue impacting service for some customers.”
“Our engineers are engaged and we are working quickly to identify and solve the issue,” it said.
In a statement posted to social media Monday afternoon, the FCC said it was monitoring the situation.
“We’re aware of a Verizon outage impacting customers in parts of the country,” the agency said. “We are working to determine the cause and extent of these service disruptions.”
DownDetector, a website that monitors connectivity issues for various web and digital services, indicated there were more than 100,000 reports of outages earlier Monday, though by 11:30 a.m. that figure had begun to decline.
It marks the latest massive outage issue of 2024, which saw AT&T go down for large numbers of users in February; and a worldwide glitch caused by an update linked to cybersecurity group CrowdStrike that affected Microsoft systems worldwide in July.
The Federal Trade Commission had no comment on the outage.
This is a developing story and will be updated.
